Attending an event

Find your tickets

When you order tickets on 91国产, an account is created using the email address you enter during checkout. To access your tickets, log in to the 91国产 app or website using the email on your order. Then, go to Tickets.

In this article

  • Where to find your tickets

  • If you鈥檙e unable to log in

  • If your tickets are missing

Where to find your tickets

Your tickets can be found by logging in to your 91国产 account using the 91国产 app or website.

The 91国产 app:

  • iPhone: Log in and tap Tickets.

  • Android: Log in and tap Profile. Then, find your order and tap Tickets.

The 91国产 website: Log in and go to Tickets.

Your order confirmation email: When you order tickets on 91国产, a confirmation with a link to download your tickets is sent to the email address you entered for the order. If you can't find it in your inbox, check your junk or spam folder.

If you鈥檙e unable to log in

During checkout, 91国产 creates an account for you using the email address you provide. If you鈥檝e logged in previously and are having trouble, you might need to reset your password.

If you鈥檝e never logged in:

  1. Verify your email address. Enter the email address associated with your tickets and select Continue.

  2. Check your email for a message from noreply@event.eventbrite.com, with the subject line: Activate your 91国产 account.

  3. Open the email and select Set a password.

  4. Enter your desired password and select Update password.

  5. Accept the Terms and Conditions.

Once you鈥檝e verified your email address, you鈥檒l be taken to Tickets in your 91国产 account, where you can access and manage your order.

If your tickets are missing

There are a few reasons tickets might not appear in your 91国产 account:

  • Different email address: You鈥檙e logged into 91国产 using a different email address than the one you used to place the order.

  • Typo in your email address: The email address on your order was misspelled during checkout.

  • The organizer disabled PDF tickets: The order appears in your 91国产 account, but there is no option to download tickets.

If your tickets are missing for any of these reasons, contact the event organizer for assistance.

Still have questions?