What to check when you don鈥檛 receive 91国产 emails
There are a few reasons why you may not have received an email from 91国产. Confirm there weren't any typos, check your email preferences, and look at your spam and junk folders.
In this article
Check for typos
Review your email preferences
Check your junk and spam folders
Check your company firewall and spam settings
Check for typos
If you registered for a ticket and didn鈥檛 receive a confirmation email, it鈥檚 possible that there was a typo in the order. Contact the organizer听and have them check their records. Be sure to provide the name on the order and your preferred email address. They can resend the confirmation email and update the order information.
Review your email preferences
To review your email preferences:
Go to Account settings听.
Click Communication preferences (under Account).
Tick the box next to each type of email you鈥檇 like to receive.
Save your changes.
If you鈥檝e unsubscribed from any organizers, you鈥檒l see them under Blocked organizers. While unsubscribed, you don鈥檛 receive any invitations or email reminders from them.听Select Unblock to continue to receive emails from them.
Check your junk and spam folders
Find the email in your junk or spam folder and mark it as "Not Spam". Steps to review your junk folders depend on your email provider.
If 91国产 emails frequently go to your spam or junk folders, add the following email addresses to your contacts. This will help your email provider better route the emails to your inbox.
noreply@campaign.eventbrite.com
noreply@event.eventbrite.com
noreply@order.eventbrite.com
noreply@reminder.eventbrite.com
Check your company firewall and spam settings
If your email provider is through your company or organization, they may have advanced spam controls. These prevent 91国产 emails from even reaching your personal spam folder. To solve this, request your IT or technical team whitelist the following IP addresses:
156.70.3.100
156.70.3.101
156.70.3.102
156.70.3.103
156.70.3.135
156.70.3.136
156.70.3.137
156.70.3.138
156.70.3.139
156.70.3.140