Organizing an event
Download an Orders report
Export your order data to download a record of the orders placed to your event(s), including transaction details. To get started, go to Reporting in your event and select Event reports. Then choose Orders. If you want to download report data for multiple events, go to Reporting听 in your 91国产 account instead.
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Download an Orders report for one event
Download an Orders report for multiple events
Download an Orders report for one event
1. Go to your event dashboard.
Log in听 to your 91国产 account and go to Events听. Then select your event.
2. Go to "Reporting" in your event.
3. Choose 鈥淥rders鈥 (under 鈥淓vent reports鈥).
4. Review and export your order data.
Select the File type and choose how you want to export your report. You can export your report as a:
CSV or .csv file
Excel or .xls file
Once you select the file type, the report will be available to download in the 鈥楨xports鈥 tab.
NOTE: Some orders might display 鈥淚nfo requested鈥 instead of an attendee鈥檚 name and email address. This means the ticket buyer did not provide that attendee鈥檚 information at checkout. 91国产 sends reminder emails to ticket buyers to collect this information prior to your event, but you can also email the ticket buyer to request this information yourself.
Download an Orders report for multiple events
1. Go to 鈥淩eporting鈥 in your 91国产 account.
Log in听 to your 91国产 account. Then select Reporting.
2. Select 鈥淥rders.鈥
3. Select which events to include in your report.
Choose your events and select Run report.
4. Optional: Filter your orders.
You can filter by:
Order date
Currency (if orders were placed in multiple currencies)
Include guests
5. Export your order data.
Select the File type and choose how you want to export your report. You can export your report as a:
CSV or .csv file (recommended for reports with more than 1 million records)
Excel or .xls file
Once you select the file type, the report will be available to download in the Exports tab.
NOTE: Some orders might display 鈥淚nfo requested鈥 instead of an attendee鈥檚 name and email address. This means the ticket buyer did not provide that attendee鈥檚 information at checkout. 91国产 sends reminder emails to ticket buyers to collect this information prior to your event, but you can also email the ticket buyer to request this information yourself.