Organizing an event

Verify your financial information through Stripe

91国产 uses to verify and process payments in Australia, Canada, the United Kingdom, and the United States. In order to pay you promptly and securely, our onboarding process has two steps. First, we collect 鈥淜now Your Customer鈥 (KYC) information in your organization profile, and then we collect your bank account details. KYC procedures require 91国产 to collect certain information, based on where your bank account is located and your organization type, to verify your identity before we send your payouts. The information you provide is securely sent to Stripe for review. If Stripe needs more information, you鈥檒l receive a notification in your 91国产 account. You must provide accurate and complete information to avoid payout delays.

In this article

  • 91国产 collects your financial information

  • Stripe verifies your information听

  • If you鈥檙e having trouble completing the verification process

  • Getting your payout

91国产 collects your financial information

Complete your organization profile

If you host paid events, 91国产 requires you to complete your organization profile to collect the required KYC information for each country you operate in. Before you start, make sure you know which organization type to select:听

Individual 鈥 An Individual or sole proprietorship is an unincorporated business that is owned by one individual. The individual has sole responsibility for making decisions, receives all the profits, claims all losses, and does not have separate legal status from the business. If you are an individual or sole proprietor, you should select 鈥渋ndividual鈥 as the 鈥淥rganization Type鈥 during onboarding.

Company 鈥 If you filed documents to register your business with a government agency, your organization type is likely company. 91国产 is required to collect, verify, and maintain information about the company鈥檚 owners鈥攌nown as 鈥渂eneficial owners鈥濃攁nd persons with significant control. A Company can take several forms, such as:听

  • Sole Proprietorship听

  • Single Member LLC

  • Multi Member LLC

  • Private Partnership

  • Private Corporation听

  • Unincorporated Association

  • Public Partnership听

  • Public Corporation

Nonprofit 鈥 If you filed documents to register your nonprofit with a government agency, your organization type is likely nonprofit. 91国产 is required to collect, verify, and maintain information about the company鈥檚 owners鈥攌nown as 鈥渂eneficial owners鈥濃攁nd persons with significant control. Examples include:听

  • Incorporated nonprofit

  • Unincorporated nonprofit听

To complete your organization profile:

  1. Go to Finance in your 91国产 account and select Organization profile.听

  2. Select whether you鈥檙e hosting events as an individual, company, or nonprofit.听听

  3. Complete the additional fields related to your country of residence and organization type.

  4. Review the information you provided and confirm it鈥檚 correct. You must provide accurate and complete information to avoid payout delays.

  5. Check the box to accept the 91国产 Terms of Service and the 91国产 Merchant Agreement, which includes the .听听

Add your bank account information

  1. Choose your country and currency.听

  2. Provide the individual or company information.听

  3. Choose the bank account type and add your bank details.听

  4. (Optional) Check the box to set this bank account as the default for all your events.

  5. Select Add.

Once you鈥檝e added your bank account, the information you provided in your organization profile will be reviewed.

Stripe verifies your information听

91国产 shares the information you provide in your organization profile with Stripe. Then, Stripe uses global databases to verify that the information is correct. If you鈥檙e unsure of the information you provided or want to confirm it鈥檚 accurate, go to your Organization profile and select Edit to make changes.

If your organization is located in Canada and is a government entity or publicly-traded company, contact 91国产 Support to complete your Stripe verification.听

If Stripe needs more information

If Stripe is unable to verify the information you provided or otherwise requires more information, you鈥檒l receive a notification when you log into your 91国产 account. You鈥檒l be redirected to Stripe to add this information. To begin the process, you may be asked to enter a mobile phone number to receive a text message. This is required for two-factor authentication (2FA) verification.

If the additional information is insufficient, you鈥檒l get another notification in your 91国产 account. The process is complete when no further notifications appear in your account.

Identity verification questions

Depending upon your organization type and country, Stripe may ask for any of the following to verify your Identity:

  • Full name: The name provided on your organization profile.听

  • Last 4 digits of the bank account associated with 91国产: Use the bank account information from the account you provided to 91国产 for your payouts.

  • Date of birth: The date of birth of the individual or owner of the company.

  • Amount last transferred to you: Check your bank account to confirm the most recent deposit from 91国产.听

  • Address associated with your 91国产 account: Use the physical address associated with the individual or company. P.O. boxes are not allowed.听听

  • Last 4 digits of your Social Security number: If you鈥檙e hosting events as an individual, use your Social Security number (or the equivalent in your country). If you鈥檙e hosting events as a company or nonprofit, use the Social Security number associated with the company鈥檚 owner.听

Verification documents

Requirements when uploading documents:

  • Identity documents (including but not limited to passports and driver鈥檚 licenses) must be no more than one step removed from the original document:

  • Document copies and scans must be in PDF format and taken directly from the original document; they can鈥檛 be processed, converted, or embedded in other files

  • A picture of a physical document must be the original, unprocessed picture in JPEG or PNG format

  • Screenshots aren鈥檛 acceptable

  • Photos and scans of the Photo IDs must be in color

  • Photos of paper documents must be in color, but scans of paper documents (not Photo IDs) may be black and white

  • Images must not be low-quality

  • Identity and legal entity documents must not be expired

  • Documents must be readable and in a valid upload file format

  • Documents must not be cropped or missing pages with crucial information, and all borders must be visible

  • If the country of residence differs from the country of the account, a passport is required for identity verification

Acceptable forms of Identification:

When a person linked to a Stripe account (such as the Business Representative or Owner) resides in a country other than the country of the Stripe account, a valid passport is the only accepted form of ID for identity verification.

  • Passport

  • Passport card

  • Driver license

  • State-issued ID card

  • Resident permit ID / U.S. Green Card

  • Border crossing card

  • Child ID card

  • NYC card

  • U.S. visa

Required information:

  • Full legal name that matches the name in your Stripe profile

  • Date of birth (DOB) that matches what鈥檚 in your Stripe profile

  • Photo of person (except where exclusions apply)

Acceptable forms of legal entity verification:

  • IRS Letter 147C

  • IRS SS-4 confirmation letter

Required information:

  • Full company legal entity name that matches the legal entity name in your Stripe profile

  • Tax ID from the local tax authority that matches what鈥檚 in your Stripe profile (excluding Canada)

  • Company address that matches what鈥檚 in your Stripe profile

Acceptable forms of bank account ownership verification:

Documents must be less than 1 year old to be considered valid for bank account verification.

  • Bank account statement

  • Check

  • Bank letter

Required information:

  • Account holder name

  • Bank account number

If you鈥檙e having trouble completing the verification process

  1. Review the information you provided on your Organization profile and confirm it鈥檚 accurate. If you are being asked to provide documents you don鈥檛 have, it鈥檚 possible you selected the wrong organization type. If you need to make any changes, including organization type, select Edit.听

  2. Confirm you鈥檙e uploading an and ensure it is properly formatted. Please note that each verification document can only be used once. If you're asked to verify multiple pieces of information, you'll need to provide a different document for each requirement.

  3. Confirm that all the information you鈥檝e provided in the Stripe modal is consistent. You can鈥檛 move forward if Stripe detects any mismatching information.听

If you鈥檙e unable to verify your account after providing Stripe with the information they requested, contact us.听

Getting your payout

91国产 sends your event payout three days after your event ends or on the custom payout schedule you select. To avoid delays with your payout, be sure to complete your organization profile and any additional verification requests in your 91国产 account.

Still have questions?