Download or delete your personal data

Download or delete your data at any time by visiting our and selecting Take control of my data. Choose Download my data to request a downloadable report of your data, or Delete my data to permanently delete your data from 91国产.

For legal and compliance reasons, you won鈥檛 be able to close your account and delete your data if you have hosted an event in the last 180 days.

In this article

  • Download your data

  • Delete your data听

Download your data

  1. Go to the 91国产 .

  2. Select Take control of my data.

  3. Select Download my data.

  4. Enter your account email and select Send email.

  5. Check your email for a message from the Privacy Center. Check your junk/spam folder if you can鈥檛 find it.

  6. Open the email and select Log in to validate your email.

  7. Select Confirm request.

91国产 will email you a confirmation to confirm receipt of your request. Once your data report is ready, you鈥檒l receive an email with a link to download it. You can also review it in the by selecting the notification next to your account menu when the download is ready. This report will be available to you for 14 days.

Delete your data听

Deleting your data is permanent and can鈥檛 be undone. If you want a copy of your personal data before deleting it, download it first. Then:

  1. Close your 91国产 account.

  2. Go to the 91国产 .

  3. Select Submit a request in our privacy center.听

  4. Select Take Control of My Data.

  5. Select Delete my data.

Still have questions?