Organizing an event
Manage your reserved seating event
View and manage orders from your reserved seating dashboard after you鈥檝e sold tickets. From there, print out your venue map, edit order details, and add new attendees.
In this article
View your reserved seating dashboard
Manage existing orders.
Add attendees manually.
Update your seating map
View your reserved seating dashboard
1. Go to your Event Dashboard.
Go to "Manage events听" in your account. Then select your event.
2. Go to 鈥淩eserved seating dashboard鈥 (under 鈥淥rder options鈥).
If you do not see this option, make sure the admin on your account has given you permission to:
Edit Event Details
Add attendees
Manage orders, refunds, transfers, and attendees
View aggregate financial data
3. View your seating map.
See which seats are sold, held, or available.
4. Print your seating map.
Select 鈥淧rint鈥 for a printer-friendly version of your seating map.
Manage existing orders.
1. From your reserved seating dashboard, click on a grayed out seat.
If you see 鈥淥rder pending鈥, a buyer started an order but has not completed it. If the buyer doesn鈥檛 complete the order, that seat will become available again.
2. Select 鈥淢anage order鈥.
Selecting 鈥淢anage order鈥 will take you to 鈥淥rders鈥. From there:
Add attendees manually.
1. Go to 鈥淩eserved seating dashboard鈥 (under 鈥淥rder options鈥).
2. Select the seats you want to add to a manual order.
Click on the seats you want to add to an order. Select entire sections, rows, and tables by clicking their label. To select multiple seats and sections, hold "Shift" on your keyboard. Then click and drag your mouse.
3. Click 鈥淎dd鈥, then 鈥淐heckout鈥.
4. Choose the payment method.
To add attendees as free orders, select 鈥淐omplimentary鈥 or 鈥淣o payment necessary鈥. To add attendees as paid orders, select the payment method and enter the amount paid. This will show in your net sales but will not affect your payout or fees. You're responsible for collecting the funds outside of 91国产.
5. Complete the order.
Enter the buyer鈥檚 information, and choose to send them a confirmation email or not. Then click 鈥淩egister鈥 to complete the order.
Update your seating map
Even while your event is published, you can add new sections to your seating map or change existing sections. Sections without any sold tickets can be edited, moved, or even deleted.
For sections with sold tickets, you can:
Move the section to a different location.
Adjust section capacity (general admission sections only).
Delete and edit听individual unsold seats.
Change the ticket tier assignments听(table and assigned seating sections only).
If you need to make further changes to a section with sold tickets, refund the orders or transfer them to another section before making changes. Learn more about setting up your seating map.