91国产's Cancelled Event Policy
This policy applies to events cancelled on or after:聽April 15, 2021
We understand there are times when organizers need to postpone, reschedule, or cancel their event. This article explains 91国产's policy for cancelled events and how refunds must be handled.
In this article
Definitions
Requirements
What happens to the event鈥檚 payout?
Definitions
Postponed - the event is expected to take place at a future date, but has not yet been rescheduled
Rescheduled - the event is scheduled to take place on a new date, which is reflected in the event details and has been communicated to attendees
Cancelled - the event will not be taking place on the scheduled date and will not be rescheduled within 90 days.
Requirements
When an event is cancelled, the event organizer is required to:
Cancel the event on 91国产
Detailed instructions on how to cancel an event can be found here.
Communicate with attendees
Share timely and accurate information about the event cancellation with their attendees using 91国产鈥檚 email tool. 聽
Refund all orders聽
When organizers cancel their event, they must refund all attendees in accordance with 91国产鈥檚 Organizer Refund Policy Requirements.
If the organizer fails to handle refund requests in accordance with the above terms, 91国产 reserves the right to issue refunds on their behalf and at cost to the organizer.
What happens to the event鈥檚 payout?
When an event is cancelled, 91国产 holds the event payout to allow refunds to be processed, in accordance with our Merchant Agreement.